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Returns & Exchange

Explore the process of returns and exchanges for a convenient experience.

How can I return or exchange my order?

If you received your order within 30 days, and the item(s) are unworn with the hangtag and packaging intact, you are eligible for a return for exchange or refund. Kindly note that if you have lost your order/return form, write your order number and n

How long does it take to return an order?

Once the returned items are received at our warehouse, we aim to process them within 14 business days. During sales, holidays, and festive periods, this processing time may be longer. Please note that this includes the time to our facilities and does

Can I keep the free gift with purchase that I received?

In case you received a free gift with your purchase and are returning an item for a refund, the free gift must also be returned. Failure to do so will result in the gift's full value being debited from your order. However, if you are merely exchangin