Ordering & Payment

Find answers to commonly asked questions about placing orders and making payments.

Which payment methods do you accept?

We accept payments through: Direct Banktransfer, PayPal, Creditcard (Mastercard, VISA, AMEX), Bankcontact/Mistercash, KBC/CBC Payment Button, Belfius Direct Net, SOFORT banking and iDeal and more.

What if I need extra help with my purchase?

Our experienced customer service representatives will help you save time when choosing the right item or gift. We are committed to selecting items that best suit your needs, so you can make the right choice faster and easier. You can contact us at +3

Why is my order not going through?

If the order is not processed, you would have to place an new order again. Check if the country that issued your debit card/credit card matches the country in which you are shopping. You can only enter an address from the country you are shopping in.

Do you ship worldwide?

We deliver to nearly every country worldwide using various shipping carriers, including FedEx Express, PostNL, Correos, DPD, DHL, GLS, La Poste, and Swiss Post. Below is the list of countries we deliver to:. Andorra, Australia, Austria Belgium, Bosni

How can I use my coupon code?

At checkout, you can enter your discount code at the end, after entering your personal details. If you haven't entered your personal details, the discount code won't work. Click the "Apply discount code" button to activate the discount.

Can you cancel or change my order after paying?

Unfortunately, it is not possible to cancel or change your order. Our warehouse processes your order quickly, and it is often already prepared for pickup by our courier. You can return the bracelets for an exchange or refund. If you have any more que

How can I use my gift card?

At checkout, you can enter your gift card at the end, after entering your personal data. If you haven't entered your personal data yet, the discount code won't work either. Click on the "Apply discount code" button to activate the gift card.