Product Care & Repairs

Learn about product care and repair for the best maintenance and longevity.

I lost the pin of my clasp. What to do?

Sorry to hear you lost your pin. Unfortunately we don't sell pins seperately. However, you can order a new clasp (with pin) here. Use coupon code FKE4XAW4DK33 to get 50% off.

How do I take care of the bracelet?

Our bracelets are made of the strongest materials and designed to last. To keep your Pig & Hen bracelet at its best, you don't need to do much. Sun, seawater, and daily showers - your bracelet can handle it. Just wear it and don't take it off.

What should I do in case of a defective item?

If you receive a defective item or if your item is damaged, we apologize for any inconvenience. To address this issue, please follow these steps:. 1. Email our customer service team at [email protected]. 2. Attach a photo of the defective or damaged

What should I do if my bracelet is defective and I purchased it in our own physical Pig & Hen store (f.e., Heiligeweg 4, Amsterdam)?

If you purchased a bracelet in our physical Pig & Hen brand store and it is defective within the 2-year warranty period, we recommend returning to our store at Heiligeweg 4. If the distance is too far, we can make the following exception for you. Cou

My bracelet is defective and purchased from a different retailer (not a Pig & Hen store). What can I do?

We do not offer a warranty on bracelets purchased from another retailer. In this case, we advise you to contact the store where you bought the bracelet. They can further assist you and handle any warranty issues.